Mandy Kaur

About Mandy Kaur

I’m a product leader who enjoys solving complex, systems-level problems and turning them into clear, usable, high-impact products. I’ve spent my career working across enterprise SaaS, payments, engagement platforms, and operational systems, where ambiguity is high and the problems require both structure and speed to solve.I naturally gravitate toward leading teams through that complexity: aligning people around what matters, removing friction in execution, and creating clarity in both direction and delivery. I care about building strong operating systems for teams just as much as building strong product systems for customers.My approach is value-first. I focus on understanding what actually moves outcomes, whether that’s revenue, retention, operational efficiency, or user experience, and then working backward into the simplest, most scalable solution. I like work that sits at the intersection of strategy and execution, where decisions have real impact on customers and the business.Across my roles, I’ve built and led products spanning POS, payments, admin systems, analytics, and engagement platforms, consistently working to connect data, systems, and user needs into cohesive experiences that scale.

Experience

1. Director of Product Management, Product Owner Org

   DRB

   Apr 2026 — Present

   Promoted to lead an org of 13 Product Owners across core platform and customer-facing products.• Own product direction across POS, engagement, and platform systems• Drive roadmap alignment and execution across product lines• Establish scaled operating model, prioritization, and execution standards• Partner with exec team to translate strategy into product outcomes

Education

• The University of Akron

  Master of Business Administration - MBA, Multi/Interdisciplinary Studies

  2018 — 2020

• The University of Akron

  Bachelor’s Degree, Management Information Systems and Supply Chain

  2014 — 2018

• The University of Akron

  Bachelor’s of Science in Accounting, Accounting

  2014 — 2018