Mandy Kaur
Servicenow Developer @TD
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WORK HISTORY
Servicenow Developer @TD
Experience in creating Configuration items (CI), service catalog for Service portals. • Configured workflows and created automated scripts for automated approval for events. • Implemented LDAP Integration to load user and group data to Service Now using Import sets and Transform Maps • Development & Administration for ServiceNow ITSM Platform • Build and maintain a highly custom public-facing HR/Onboarding portal • Manage successful upgrades including bug-fix development • Code in JavaScript, Jelly, and Java to enhance platform functionality • Implement and manage ITSM platform, ServiceNow, for various IT processes and tracks
EDUCATION
Guru Nanak Dev University
Master's degree, Computer Science
ABOUT MANDY KAUR
A ServiceNow, competent professional with around 7+ years of IT experience on Java and ITIL related technologies, including 6+ years of experience in ServiceNow Development and Administration.
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