Mandy Caceres
Donation Program Manager with We Are Sharing Hope of SC
- Role
- Donation Program Manager at We Are Sharing Hope SC
- Location
- Charleston, SC, US
- LinkedIn followers
- 500 followers
About Mandy Caceres
I am the Marketing Director and Advanced Funeral Planner at McAlister-Smith Funeral and Cremation, a family-owned and operated business that serves the Charleston area with six locations. With over 11 years of experience in the funeral industry, I oversee the marketing and advance funeral planning department of the company. I am passionate about creating memorable and meaningful services and events that honor the lives and legacies of the departed.My core competencies include marketing, advanced planning, customer service, and organizational leadership. I consult with families to prearrange funerals and assist them with all the details and arrangements. I also ensure the highest quality of products, services, and customer satisfaction in the market. In 2019, I produced the highest revenue for the Charleston location in the history of the location. To further enhance my skills and knowledge, I completed a master\'s degree in management from the University of Phoenix, with a focus on organizational leadership.
Experience
Donation Program Manager
May 2025 — Present
Education
Brookland-Cayce High School
Diploma
University of Phoenix
Master's Degree Business - Organizational Management, Organizational Management
University of Phoenix
Master in Management, Organizational Leadership
2018 — 2020
Piedmont Technical College
Funeral Direction/Service
2013 — 2014
University of Phoenix
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
2016 — 2018
Skills
- Marketing
- Memorial Services
- Funeral Homes
- Event Management
- B2b
- Account Management
- Sales Operations
- Marketing Strategy
- Event Planning
- Customer Service
- Sales Management
- Cold Calling
- Management
- Budgets
- Sales Process
- Leadership
- Family Services
- Strategic Planning
- Selling
- Direct Sales
- Profit
- Sales Presentations
- Salesforce.com
- Advertising
- Negotiation
- Sales
- Selling Skills
- Team Management
- Recruiting
- Inventory Management
- Outside Sales
- Training
- Customer Satisfaction
- New Business Development
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