Mandy Abend
Technical Program Manager | Customer Experience Strategist | Healthcare Technology Specialist Building bridges between healthcare technology and the humans who use it
- Role
- Customer Success Life Sciences at Linus Health
- Location
- Santa Cruz, CA, US
- LinkedIn followers
- 500 followers
About Mandy Abend
I specialize in making healthcare technology accessible and meaningful for everyone - from caregivers to clinical researchers. With experience spanning healthcare tech startups to major real estate development, I\'ve found my passion in creating systems and processes that help people thrive.My approach combines technical expertise with deep empathy for users, particularly in healthcare settings where both efficiency and human connection matter. I excel at translating complex technical requirements into clear, actionable steps that diverse audiences can follow.Currently, I focus on building and scaling programs that support adults with memory loss and their caregivers through innovative movement therapy technology. My work involves everything from HIPAA-compliant system design to hands-on technical support for participants: Healthcare technology implementation and user support Program development and scaling Technical documentation and training Cross-functional team leadership Clinical research data management
Experience
Customer Success Life Sciences
Jul 2024 — Present
Education
University of Missouri-Columbia
Bachelor of Science, Parks, Recreation and Leisure Facilities Management
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