Mandira Seervi O
Customer Care Executive @EBS
- Role
- Customer Service Representative at Cashify
- Location
- Jodhpur, RJ, IN
- LinkedIn followers
- 500 followers
Experience
Customer Service Representative
Dec 2024 — Present · IN
Conducted outbound calls to customers to verify orders, confirm details, and ensure smooth processing.Utilized CRM tools to update records, track customer interactions, and manage daily workflows accurately.Resolved customer queries by providing clear information, addressing concerns, and offering timely solutions.Collaborated with internal teams to follow up on pending issues and ensure a seamless customer experience.Maintained high-quality communication, meeting daily targets while ensuring customer satisfaction and professionalism.
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