Mandie Wolfe
Sr Manager, Software Development @ICON plc
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WORK HISTORY
Sr Manager, Software Development @ICON plc
New Smyrna Beach, FL, US
Applied Digital Solutions - Customer Data Services/Application OwnerManage a complex portfolio of projects and global team to deliver against product and service goals and business reporting needs utilizing Oracle SQL & IICS and various other applications.Partner with internal & external customers to define project scope and identify and prioritize in conjuction with business deliverables. Facilitate the design, implementations, management, and communication of customer focused business goals.Lead continuous process improvement and user satisfaction, increasing IT’s value by ensuring the execution of process definition, reviews and updates are timely.Define, manage, and implement short to medium term operational product and service roadmap.Participate in developing recovery plans and exercises to restore all operations.Build, and support the hiring plan and global team structure to include hiring/performance/management & training duties for global team.Define and report against service levels to leadership team.Comfortable in a room of developers as well as executives/business partners/clients to discuss status and/or design of developers.
EDUCATION
North Carolina Wesleyan University
Bachelor of Science
ABOUT MANDIE WOLFE
Strategic and people-focused IT leader with over 15 years of experience driving software…
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