Mandi Colannino

Experience

1. Learning & Development Marketing Analytics Social Engagements

   Hays

   Apr 2023 — Present

   As a Learning & Development Coach, my primary responsibility is to drive training strategies, engagement, and process improvement for our technology operations. I ensure that our technology delivery centers achieve speed to productivity, develop high-level consulting skills, and empower our employees to build their expertise and succeed.Here are the key areas of my expertise and contributions:1. Training Program Management:• Conduct comprehensive training needs analysis and develop targeted training programs that align with business objectives.• Deliver results-oriented training initiatives at all levels of the organization, ensuring maximum impact and skill development.2. Change and Project Management:• Proactively identify areas within the organization that can benefit from process improvements. This involves analyzing existing processes, gathering feedback from consultants, and staying informed about industry trends and best practices.• Develop and implement best practices that align with Hays\' goals and industry standards. These practices focus on optimizing efficiency, reducing errors, and enhancing the overall experience for consultants and clients.• Lead a significant Hays initiative aimed at improving learning methods for technology expertise in Hays North America and HBS, providing overview and training sessions, communications, reporting, and measuring project effectiveness.3. Learning Management Systems and Sales/Recruitment/Commercial Training:• Develop and deliver engaging training content through our Learning Management System (LMS) and training programs.• Utilize various tools such as in-house databases, commercial applications, and multi-functional business and market mapping tools to enhance training effectiveness.Overall, my role is to foster a culture of continuous learning, enhance employee capabilities, and drive organizational success through effective training strategies and engagement.

Education

• Palm Harbor University High School

  High School Diploma

  2010 — 2014

• Valencia College

  Associate’s Degree, Biology/Biological Sciences, General

  2014 — 2016