Mandi Cobb

Director, Quality Strategy & Operations - Customer Experience Strategy & Operations

Role: Director, Quality Strategy & Operations - Customer Experience Strategy & Operations at Comcast
Location: Denver, CO, US
LinkedIn followers: 500 followers

OtherView LinkedIn profile

Experience

Director, Quality Strategy & Operations - Customer Experience Strategy & Operations
Comcast
Apr 2023 — Present

Skills

Team Leadership
Contact Centers
Customer Retention
Organization
Call Center
Wireless
Business Process Improvement
Customer Service
Customer Satisfaction
Cross-Functional Team Leadership
Cabling
Salesforce.com
Process Improvement
Voice Over Ip (Voip)
Account Management
Technical Support
Docsis
Project Management
Call Centers
Performance Management
Troubleshooting
Training
Telecommunications
Leadership
Telephony
Voip
Customer Experience
Broadband
Vendor Management
Workforce Management

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