Mandi Christensen
Senior Director of Learning and Development
- Role
- Senior Director, Learning & Development at Chewy
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Mandi Christensen
Learning and Development has always been a passion of mine, through school (Go Hokies!) and moving into my professional career. I have had the pleasure of working for different industries as I have grown in my career: Einstein Brothers Bagels, Caribou Coffee, Rite Aid Pharmacy and most recently Chewy.com. At Chewy, I oversee Training and Development, focusing on what we can do to best take care of our customers, no matter what. What I love about training and development is that there is no standard, no rule book on how to train or develop people. Each project or initiative is a new start to design and launch in the best way that suits the content, and will make the biggest impact to the business. This field is constantly evolving, and as leaders in this space our role is to continue to push and evolve with it.
Experience
Senior Director, Learning & Development
Apr 2024 — Present
Responsible for the learning & development and Voice of the Customer teams for Chewy Vet Care.
Education
Universidad de Granada
NA, Spanish
2009 — 2010
Virginia Tech
BA, Spanish, International Studies, Environmental Science and Womans Studies
2006 — 2010
Skills
- Social Media
- Process Scheduler
- Conflict Resolution
- Customer Service
- Hiring
- Restaurants
- Leadership Development
- New Hire Orientations
- Instructional Design
- Facilitators
- Facilitation
- Project Management
- Microsoft Office
- Sales
- Merchandising
- Onboarding
- Time Management
- Microsoft Excel
- Retail
- Organizational Effectiveness
- Business Process
- Training
- Customer Satisfaction
- Employee Training
- Coaching
- Restaurant Management
- Food Service
- Instructor-Led Training
- Management
- Team Building
- Leadership
- Budget Management
- E-Learning
- Profit
- Catering
- Public Speaking
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