Mandeep Deu
Senior Business Customer Manager @British Gas
Coventry, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2024 — Present
Senior Business Customer Manager @British Gas
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EDUCATION
N/A
University of Derby
BSc Health Studies and Information Management
SKILLS
Stakeholder ManagementTeam LeadershipChange ManagementStrategyCall CentersPerformance ManagementFinancial ServicesEnergy IndustryCustomer ServiceBusiness AnalysisExcellent Leadership: Teams of Up to 15 -20, Recruitment, Development, AppraisaRetail BankingProject Management: Successfully Piloted and Implemented New Policy and ProcedurFacilitation & Training: Team Meetings, Delivery of Creative and Innovative TraInterpersonal & Communication: Enthusiastic, Confident and Positive in a DemandSalesCustomer ExperienceCustomer Relationship Management (Crm)Analysis: Business Mi to Ensure Business Objectives Are Met. Route Cause ManageQuality AssuranceFinanceRelationship ManagementOutsourcingCoachingRecruitingAnalysisInterviewsProject ManagementLeadershipRegulatory ComplianceChange Management: Delivery of Corporate Culture Change, Process Change, ProducBankingStong Commercial AwarenessRisk ManagementTeam ManagementCustomer SatisfactionProcess ImprovementManagementStrong Team Ethos and the Ability to Work Effectively as Part of a Team
ABOUT MANDEEP DEU
Known for my positive energy, caring nature, and compassion to get the right things done.…
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