Mandeep Singh

About Mandeep Singh

Dynamic and results-driven Sales Operations Manager with over a decade of experience in driving operational excellence and optimizing sales processes. My proficiency in Salesforce CRM, Power BI, and MS Excel, coupled with a proven track record of managing pipelines, generating insightful reports, and providing strategic guidance, has consistently contributed to enhancing business performance.In my role, I oversee pipeline and bookings management in Salesforce, ensuring the accuracy and timeliness of data entry and updates. I specialize in creating comprehensive reports and dashboards using Salesforce, Power BI, and MS Excel, providing actionable insights to sales leadership. Additionally, I manage user access and permissions within Salesforce for the region, including onboarding, training, and support.My expertise extends to coordinating with the Salesforce CRM team to implement changes, enhancements, and integrations as needed. I lead forecast calls and facilitate board review meetings to track progress on key opportunities. Weekly pipeline follow-ups ensure accurate forecasting and timely closure of deals.I am dedicated to delivering quarterly, half-yearly, and yearly insights to management based on bookings and performance metrics. As the single point of contact (SPOC) for the region for all Salesforce-related queries and support requests, I ensure seamless communication and support for the sales team.I pride myself on my ability to distribute Salesforce reports to sales personnel upon request, ensuring accessibility and relevance to their needs. Furthermore, I meticulously track and cleanse data based on various criteria to maintain data integrity and accuracy. Collaboration with the finance team for monthly closing and monitoring renewals and framework bookings are integral parts of my role.I am passionate about leveraging my expertise in sales operations to contribute to the success of forward-thinking organizations. Let\'s connect and explore how we can drive growth and achieve our goals together.#SalesOperations #SalesReporting #DataAnalytics #ProcessOptimization #BusinessGrowth #CRMSystems #SalesPerformance #SalesManagement #Salesforce #SalesforceLightning

Experience

1. Manager - Sales Operations (India & Middle East)

   Church & Dwight Co., Inc.

   Nov 2024 — Present · Navi Mumbai, IN

   Sales Operations (India & Middle East)

Education

• G.N. Khalsa College of Arts, Science and Commerce.

  T.Y.BMM

  2008 — 2011

Skills

• Crm
• Data Analysis
• Analytics
• Microsoft Excel
• Mis
• Sales Operations
• Reporting & Analysis
• Team Management