Mandeep Singh
Service Desk Analyst @emap
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WORK HISTORY
Service Desk Analyst @emap
London, GB
Provide technical support to end-users, promptly addressing issues through various channels.* Collaborate with the IT team to develop and implement technology-related projects andinitiatives.• Provide user training and support on basic technology operations.• Maintain knowledge of current technology trends and advancements to provide up-to-date support and recommendations.• Escalate complex or unresolved issues to the appropriate IT personnel.• Document technical solutions, procedures, and FAQs to create a knowledge base for future
EDUCATION
QA Advanced I.T Apprenticeship
Information Technology
SKILLS
ABOUT MANDEEP SINGH
Hello, my name is Mandeep. Born, raised and living in London. My Journey So…
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