Mandeep Samra
Outsource Contact Centre Vendor Manager @Gousto
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WORK HISTORY
Outsource Contact Centre Vendor Manager @Gousto
Accountable for managing offshore contact centres in South Africa and Philippines against contractual SLAs, operational health metrics and budget delivering Gousto word class customer service.
ABOUT MANDEEP SAMRA
I am a motivated and energetic individual who possesses excellent interpersonal skills with the ability to communicate effectively on all levels internally and externally. I have a structured and logical approach with highly developed organisational and budget management skills enabling me to be effective as part of a team or as an individual. I have experience of leading and developing teams, able to work autonomously and am a flexible achiever who enjoys the challenges of meeting deadlines and targets always open to new challenges or opportunities.
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