Mandeep Kaur
HR Enthusiast | MBA in HR | Skilled in Customer Support | Seeking HR Career Opportunities
- Role
- Customer Support Executive at KocharTech
- Location
- Amritsar I, IN
- LinkedIn followers
- 500 followers
About Mandeep Kaur
Hi, I’m Mandeep Kaur, currently pursuing an MBA in Human Resources from LPU University…
Experience
Customer Support Executive
Aug 2022 — Present · Amritsar, IN
With over a year of experience as a Customer Support Executive at Kochar Info Tech, I specialize in resolving customer queries and issues related to our products. My key responsibilities include: • Query Resolution: Efficiently addressing customer inquiries and providing timely solutions. • Product Support: Offering comprehensive troubleshooting and support for product-related problems. • Customer Interaction: Ensuring a positive experience through professional and empathetic communication. • Feedback Management: Gathering and analyzing customer feedback for continuous improvement. • Documentation: Maintaining accurate records of customer interactions and resolutions in the CRM system. • Collaboration: Working with cross-functional teams to resolve complex issues.My role has equipped me with strong problem-solving skills and a deep understanding of customer needs, driving customer satisfaction and loyalty.This should fit well within the character limit for LinkedIn profiles while still highlighting your key responsibilities and skills.
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