Mary Anderson

Account Manager | Project Manager | Customer Success Manager - Proven expertise across account management, project management, and customer success functions

Role
Supplier Relationship Manager Ii at Avetta
Location
Salt Lake City, UT, US
LinkedIn followers
500 followers

About Mary Anderson

Experienced and results-driven Project Manager with 10 years of customer facing SaaS and startup experience, focused on driving successful project delivery and cross-functional alignment. Adept at leading initiatives from planning through execution while managing risk, prioritizing work, and communicating clearly with stakeholders. Passionate about bringing structured planning, data-driven decision making, and strong collaboration to a fast-paced technology organization.

Experience

  1. Supplier Relationship Manager Ii

    Avetta

    Jan 2025 — Present · Lehi, UT, US

    Accomplishments:– Manage a portfolio of suppliers with full lifecycle accountability, from onboarding through renewal and reactivation– Deliver proactive, data-driven outreach informed by health scores, risk triggers, and lifecycle milestones– Forecast renewals using best/worst/likely modeling while documenting risks, objections, and saves to improve predictability– Lead renewal and objection-handling conversations with empathy, confidence, and commercial acumen– Support cross-sell and upsell opportunities by aligning supplier needs with product value– Oversee escalation recovery, coordinating with Support, Billing, and Onboarding teams to remove friction and restore satisfaction– Interpret usage data and campaign performance to optimize engagement, drive adoption, and strengthen retention outcomes– Partner cross-functionally with Product, Billing, and Operations to influence processes and improve the supplier experienceAvetta helps organizations manage supply chain risk and compliance. For clients, we connect them with safe, qualified, and sustainable suppliers providing them with analytics and benchmarking. For suppliers, we simplify compliance processes, making it easier to meet client requirements and win more business.

Education

  • Utah State University

    Physical Sciences

    2008 — 2008

  • Box Elder High School

    High School Diploma, High School Education

    2005

  • Salt Lake Community College

    Chemistry

    2013 — 2016

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