Mandar Pilkhane

About Mandar Pilkhane

I am a global technology and transformation leader with 25+ years of experience architecting and delivering enterprise‑scale digital solutions across healthcare, public sector, financial services, and commercial industries. My work centers on helping organizations modernize, automate, and unlock measurable business value through AI, cloud platforms, and customer‑centric product innovation.I specialize in leading complex, multi‑region programs that integrate Dynamics 365, Power Platform, Azure, and advanced analytics to streamline operations, elevate customer experience, and accelerate digital maturity. My background spans end‑to‑end product ownership: vision, strategy, roadmap, GTM, competitive analysis, and stakeholder alignment, supported by a strong track record of delivering high‑impact platforms and global contact center transformations for Fortune 100 enterprises.I partner closely with C‑suite, business decision makers, and technology leaders to shape strategy, drive alignment, and ensure execution excellence. My portfolio includes programs exceeding $100M+ in revenue, multi‑product ecosystems, and mission‑critical solutions deployed across diverse geographies and regulatory environments.What drives me is building high‑performing teams, simplifying complexity, and creating scalable digital capabilities that deliver long‑term value. Whether leading enterprise automation, modernizing CRM ecosystems, or shaping global digital product strategy, I bring a blend of strategic vision, technical depth, and operational rigor to every engagement.

Experience

1. Principal Consultant, Ai Business Solutions

   Microsoft

   Aug 2022 — Present

Education

• Symbiosis Institute of Business Management, Pune

  MBA, Finance

  1996 — 1998

• Maharashtra Institute of Technology

  B.E. Mechanical, Mechanical Enginnering

  1991 — 1995

• Weatherhead School of Management at Case Western Reserve University

  MBA, MIS, Marketing

  1999 — 2000

Skills

• Requirements Gathering
• Microsoft Sql Server
• Cross-Functional Team Leadership
• Sdlc
• Solution Architecture
• Sql
• Saas
• Microsoft Dynamics
• Software Project Management
• Crm
• Outsourcing
• Requirements Analysis
• Cloud Computing
• Software Development
• Systems Analysis
• Business Process Improvement
• Strategy
• Pre-Sales
• Business Development
• Erp
• Sharepoint
• Management Consulting
• Program Management
• Process Improvement
• Functional Consulting
• Team Management
• Enterprise Software
• Enterprise Architecture
• Analytics
• Business Strategy
• Software Development Life Cycle (Sdlc)
• Business Process
• Business Process Re-Engineering
• Strategic Planning
• Integration
• Project Portfolio Management
• Vendor Management
• Business Intelligence
• Agile Methodologies
• Customer Relationship Management (Crm)