Mandar Gothoskar

About Mandar Gothoskar

1) 25 years of experience in Leadership Role, Cloud Services Delivery, Portfolio, People Management, Program, Project Management2) Worked with international clients like IBM, Ford Motors, Visteon, Johnson Controls, EDS3) Multi locational Infra Delivery Management, Program & Portfolio Management4) Well versed with Transition and TransformationSpecialties: Business Unit Set up, Global Delivery, Cloud Migrations, Program & Project Management, Account and Engagement Management, Transition & Transformation Management, People Management

Experience

1. Global Delivery Partner

   Fujitsu

   Aug 2023 — Present · Pune, IN

   Customer Success> Currently overseeing Healthcare, Automotive and Insurance clients in APAC AND OCEANIA> Maintain periodic connects with Account and Client in collaboration with DE> Participate in discussions pertaining to customer escalations> Support Account & Delivery teams to resolve the escalations to closureDelivery> Lead Delivery on behalf of GDU in collaboration with GDU Service Lines Infrastructure, Digital Workplace, Service Desk, Applications> Assess team structures, resource utilization, demand analysis and supports in optimal deployment of resources on an account> Oversee Alerts triggered by Global Delivery, support Alerts in Region but equally ensure that the Alerts are raised if appropriate> Ensure the GDC and account has active Service improvement plans and continuous improvement is a way of life within the team along with good NPSCollaboration> Ensure that the monthly account reviews are established involving all participating Fujitsu units and are executed effectively with proper Governance> Ensure that the various teams across the globe collaborate and act as ‘OneFujitsuTeam’ imbibing the Perpetual ways of working in their day-to-day work.> Promote Cost Reduction Initiatives > Enhance Communication Channels.> Drive the Introduction of GDU Automation, Innovations into Customers> Work with Heads of SLs and their LTs to highlight Region impacting Capabilities issues

Education

• PES Modern Highschool, Pune

  SSC, SSC

  1981 — 1990

• IndSearch, Pune

  Master of Management Sciences, Financial Management

  2006 — 2007

• Progressive Education Societys Modern College of Arts, Science and Commerce, Shivajinagar, Pune 411005

  HSC, Fine/Studio Arts, General

• Bharati Vidyapeeth

  BE Production Engg, Production Engineering, Management

  1995 — 1998

• Bharati Vidyapeeth, Pune

  Diploma Production Technology, Automotive Engineering Technology/Technician

Skills

• Software Project Management
• Itil
• Outsourcing Management
• Pmp
• Leadership
• Project Delivery
• Project Management
• Management
• Business Transformation
• Service Delivery
• Global Delivery
• Program Management
• Vendor Management
• IT Outsourcing
• Project Planning
• Testing
• Ms Project
• Requirements Analysis
• IT Service Management