Mandar Chati
Customer Program Leader| Services Contract Management| Operational Leader| Lean Skills | Engineering Design
- Role
- Leap Customer Programs Leader at GE Aerospace
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Mandar Chati
Design Executive that manages a US and Global team of engineers to deliver engineering solutions that impact the business metrics and drive improved customer satisfaction by leveraging broad technical expertise, Digital tools, GE six sigma process improvements and team building. A collaborative, yet competitive role model with a positive attitude and adept at assessing technical and business challenges. Ability to take decisions based on limited data and balance technical, commercial and customer perspectives. Focused on challenging and motivating the team to adopt the change to beat targets earlier than planned. Led a team of engineers from GE to work closely with Formula 1 Team, Ferrari for 2+ years to develop Real-time life management strategies for Formula 1 engines. Successfully led the root cause investigation for multiple engine issues working closely with the Ferrari team. Key Accomplishments:• Customer satisfaction transformation – Led resolution on multiple field issues on GEnx engine – stabilized the fleet experiencing many issues• Design Improvements – Led teams on multiple design changes leading to $20M+ cost savings for GE on GEnx program• Financial targets – Key member of the GEnx engine, resulting in fastest selling engine in GE Aviation history - 60%+ market share and $40B in new engine and service backlog over 7 years.• Organizational – Created a strong culture of collaboration between US and Global teams on multiple continents.Achievements in: Turbo-machinery Design Expertise| Customer Engagement | Six Sigma Black Belt | Process Improvement | Global Team Management | Operations | Recruiting and Mentoring | Project Management | Voice of the Customer | Service Parts and Repairs | Sales Manager | Customer Success | MRO ServicesSearching for a new career challenge, open to relocation.
Experience
Leap Customer Programs Leader
Jul 2022 — Present · West Chester, OH, US
Lead a team of Customer Program Managers (CPM) to manage the LEAP RPFH contracts
Education
Indian Institute of Technology, Bombay
Bachelor's degree, Aerospace, Aeronautical and Astronautical Engineering
1989 — 1993
Iowa State University
Master of Science (M.S.), Aerospace and Engineering Mechanics
1993 — 1995
Cornell University
Doctor of Philosophy (PhD), Theoretical and Applied Mechanics
1995 — 1999
Skills
- Stress Analysis
- Mechanical Engineering
- Product Lifecycle Management
- Design for Manufacturing
- Product Design
- Basics of Supply Chain Management
- Six Sigma
- Turbines
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