Manav Shah

About Manav Shah

Project Management Professional (PMP) certified with 11.5+ years of Software Development Life Cycle Experience.• Expertise in leading software project implementations using Agile, Theory of Constraints (TOC), Kanban methodologies.• Well versed in managing projects with these technologies: Core Java, C, Pro C, EJB 3.0, RESTFul APIs (JAX-RS),Spring Framework, Spring-MVC, JSP and Servlets, Oracle RDBMS, Shell Scripting• Expertise in managing end to end project implementations across the globe – AT & T (USA, Mexico), T-Mobile (USA), US Cellular (USA), Excelcom (Indonesia), Telkmosel (Indonesia), Vodafone (India, Ireland), Vietnam Telecommunications (Vietnam), QPass (Cyprus) to name a few.• About last 4+ years been managing end to end project implementation activities from business requirements analysis to deployment activities at Dallas, USA for Amdocs billing product – Partner Relationship Manager

Experience

1. Software Development Team Lead Project Manager

   Amdocs

   Oct 2013 — Present · Dallas-Fort Worth, TX, US

   Software Development Team Lead / Project Manager• Managing Partner Relationship Manager (PRM) projects for the AT & T Billing Systems. The implementation helps the client to settle revenues with their corporate partnerships like Resellers, Roaming partners, Connected Device partners, Content dealers for AT & T’s diversified service offerings. • Technologies used: C, ProC, PLSQL, Oracle PL/SQL, Core Java, JSP and Servlets, REST APIs, EJB 3.0. Webservices are hosted on Weblogic, with the presentation layer hosted on Apache Tomcat.• Primary job responsibilities:o Participate in customer roadmap meetings to understand the new service offerings. o Demonstrate to the customer, on how the product software portfolio capabilities could be enhanced to align with evolving business needs.o Convert approved business requirements to user stories with the business analysis team and conduct/communicate budget analysis. o Manage resource and budget allocations, overlook the deployment/implementation activities in production. o Manage operational handover plans to Operations, and participate in the incident calls in case of production outages. o Managing Tier 1, Tier 2 Monitoring and Controal support operations to ensure adherence to client’s SLA/KPI requirements. o Providing excellent customer experience by providing all the deliverables (code, reports) within the agreed service level agreement terms.

Education

• Don Bosco Institute of Technology (D.B.I.T)

  B.E., Computer Engineering

  2002 — 2006

Skills

• Mysql
• Spring Mvc
• Core Java
• Project Management
• Crm
• Requirements Gathering
• Javascript
• Weblogic
• C
• Jsp
• Telecommunications Billing
• Unix
• Hp-UX
• Telecommunications
• Ejb
• Shell Scripting
• Oracle
• Spring Framework
• Java
• Linux
• Quality Center
• Tomcat
• Solaris
• Representational State Transfer (Rest)
• Program Management
• Unix Shell Scripting