Manas Raj

About Manas Raj

13+ years of progressive experience in, Sales Operations, Partner Operations, People Management, Sales Enablement, Account Management, Sales and Pre-sales.• Experience in Project Management, Partner operations and developing strategic business requirements.• Experience in Sales Enablement, Partner onboarding and Partner Operations training• Successfully handled different projects and have driven many programs at Adobe and Microsoft• Strong knowledge on data visualization, dashboard creation, Sales Report creation using Tableau. PowerBi, excel and SFDC.• Possess Strong analytical and problem resolution skills. Expert in PowerBI, CI/AI medothologies, Six Sigma, SFDC, Tableau, MS Office applications and activity reports.

Experience

1. Business Program Manager

   Microsoft

   Jul 2023 — Present · Bengaluru, IN

   Focus on driving execution excellence across Partner Lifecycle Management (PLM) processes such as partner pre-assessment, onboarding, contracting, and M & As.· Serve as a subject matter expert in process design and optimization, leveraging Business Process Mapping (BPM) and Process Management Repository (PMR) to enhance process efficiency.· Support global change management by understanding and implementing process changes due to new launches or policy updates, ensuring readiness and minimal disruption.· Work on CI/AI (Continuous Improvement/Artificial Intelligence) projects to drive consistent, compliant, and simplified experiences for partners and field stakeholders.· Lead stakeholder engagement and cross-functional collaboration to prioritize and align Process, Compliance, Engineering, and Policy changes.· Use data and analytics to track performance, identify opportunities for improvement, and focus on outcomes such as cycle time reduction, scalability, and field productivity.· Hold the Vendor Management Team (Infosys BPO) accountable for execution excellence through defined KPIs and performance metrics.· Drive compliant execution by designing and implementing risk control measures that ensure audit readiness across all the PLM processes.· Collaborate across global teams and time zones with agility, clear communication, and a proactive approach to resolving complex issues.

Education

• Karunya Institute of Technology and Sciences

  Bachelor of Engineering (BE), Information Technology

• University of Wales

  Master of Business Administration - MBA, International Business

  2010 — 2011

Skills

• Oracle
• Requirements Analysis
• IT Sales
• Lead Generation
• Vendor Management
• Business Intelligence
• Pl/Sql
• Middleware
• Account Management
• Php
• Pre-Sales
• Mobile Applications
• Cms
• Java
• Databases
• Mysql
• E-Commerce
• Contract Negotiation
• Esb
• Javase
• Market Research
• Sql
• Integration
• Business Letters
• Enterprise Account Management
• Enterprise Software
• Sdlc
• Message Broker
• Solution Architecture
• .net
• Temenos T24
• Management
• Gds
• Finacle
• Banking
• Team Management
• Sap Fico
• Business Development
• Microsoft Sql Server
• Business Analysis