Manas Mahodaya
- Role
- Encore Capital Group
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Manas Mahodaya
As a humanities graduate with over 19 years of experience in the call center and…
Experience
Present
Skills
- Salesforce.com
- Mis
- Employee Engagement
- Vendor Management
- Performance Management
- Crm
- Human Resources
- Microsoft Office
- HR Policies
- Outsourcing
- Customer Service
- Recruitments
- Training
- Process Improvement
- Recruiting
- Management Information Systems (Mis)
- First Call Resolution
- Team Management
- Talent Management
- Soft Skills
- Process Migration
- Business Process Outsourcing (Bpo)
- Service Delivery
- Call Centers
- Mentoring
- Train the Trainer Programs
- Screening
- Bpo
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