Manasi Shidhaye
Healthcare Data Analyst | Clinical & Health Informatics | SQL • Tableau • Excel | Transforming Healthcare Outcomes with Data
- Role
- Support Analyst at WellSky
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Manasi Shidhaye
I’m a Clinical Informatics and Healthcare Data Analytics professional with a passion for…
Experience
Support Analyst
Aug 2021 — Present · Austin, TX, US
Healthcare Data Analyst | Support AnalystWellSky · Full-time | Aug 2021 – Present | Austin, TX (Hybrid/Remote)Analyzed large volumes of support ticket and workflow data to uncover recurring issues, driving system improvements that reduced support requests by 20%.Developed and maintained SQL-based ad hoc reports and Power BI dashboards, improving data validation, compliance, and decision-making accuracy across healthcare systems.Collaborated with clinicians and business users to translate operational challenges into data-driven EHR optimizations, increasing usability and adoption rates.Authored and standardized technical documentation and knowledge base content, reducing resolution time and improving data quality across departments.Implemented ETL processes and performed root cause analysis to enhance data consistency and workflow efficiency.Key Skills: SQL · Tableau · Power BI · Data Analysis · EHR Systems · Data Quality · Workflow Optimization · Healthcare Informatics
Education
AMERICAN ASSOCIATION OF PROFESSIONAL CODERS (AAPC)
CPC, Medical Insurance Coding Specialist/Coder
Texas McCombs School of Business
Certificate, The Data Analysis and Visualization Boot Camp
Texas McCombs School of Business
Health Informatics and Health Information Technology, Information Technology
2021 — 2021
Indore Institute of Medical Sciences, Indore
Bachelor's degree, Physical Therapy (BPT)
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