Manash Pratim Chaliha
Technical Application Specialist @Lloyds Banking Group
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WORK HISTORY
Technical Application Specialist @Lloyds Banking Group
London, GB
A competent Pega LSA working in a exciting and evolving Colleague Channel lab in Lloyds shaping customer and colleague journeys using powerful features of Pega. Also dipping my toe in the brave new world of Artificial Intelligence
EDUCATION
Assam Engineering College
B.E., Electrical
ABOUT MANASH PRATIM CHALIHA
A competent professional with a 19+ years of experience in Software Design, Development, Delivery and Maitanance and 15 years in PEGA PRPC application development and maintenance with a major multinational IT conglomerate. Motivated achiever and a quick learner who can combine knowledge and innovation with industry best practices to achieve short term and long term goals and objectives. Flexible and adaptable performer; adept at multi-tasking and thriving in a fast-paced environment demanding organizational, analytical, interpersonal and client interfacing skills. Track record of successful implementation of PEGA PRPC projects to achieve business objectives entailing cost optimization and process automation. My current role is to head Pega Projects as a Tech lead and Lead Live application support and maintenance of PEGA applications. Worked in various domains like, Retail, BFS. Currently working in Pega BPM.Specialties: Pega Rules Process Commander (v 7.x, 6.x, 5.x, 4.x)Pega Customer Service Framework 7.1.4Pega Smart Investigate v 5.1 FrameworkDatabase: OracleOperating System: Windows XP, Windows 7, UNIXLanguage, Tools and Utilities REST, JSON, HTTP, Java, HTML, C++, SQL, PL/SQL, XML, JavaScript, UNIX Shell Scripting Websphere 6.0/8.0 Oracle 9i, Oracle 10g Environment SQL Developer, Textpad, HP Quality Centre, Teamsite, TOAD, Visual C++, IBM Clear Quest, SSH Secure Shell, Rapid Deploy, HP Service Manager 7, SSH Client Microsoft Office skills: Outlook, Excel, PowerPoint, Word – 2010), Visio (2003), SharePointOrganizational and Soft skills: Strong organizational skills to ensure multiple projects while meeting strict & highly pressurised deadlines.Strong communication and interpersonal skills & adaptable to all individuals.
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