Manas Chafekar

Manager @Deloitte

Leading Employee Experience Practice (ServiceNow HRSD) at Deloitte with a strength of 15+ members • Technical Architect and Lead at Onboarding and HRSD module implementation for consulting services in North America • Specialization in HRSD module implementation like CoE, Case Management, Knowledge Management, Lifecycle Event Management, Employee Service Center, etc. • Trusted advisor to stakeholders (CHO, Program Managers, Business SMEs) to alleviate functional and technical issues, concerns, queries, project planning, converting requirements • Spearheaded project development lifecycle (from Design to Deploy & Maintain) for design and redesign • Scrum Manager: Periodic progress on development work and keep track of RAIDs- risk (R), assumption (A), issue (I), and dependency (D) • Governance: Developed and Deployed technical project roadmap with key milestones and regular status • Presales support and Proof of Concept delivery- providing client with most recent features of ServiceNow Platform