Manas Joti Bharali

About Manas Joti Bharali

Hi there, I am Manas Bharali. I am a Finance & Accounts professional with over 10 years…

Experience

1. Senior Analyst

   Norsk Hydro

   Jun 2023 — Present · IN

   Working as a senior Analyst in a Transition for Hydro GBS, managing and handling AP end to end process. Managing End-to-End Accounts payable (AP)| Procure to pay (PTP) Europe and USA region. Managing service operations and achieving quality services, also providing first line customer support by answering queries & resolving their issues and ensuring minimum TAT.Responsible for preparing various reports- GRNI Reconciliation, Liability Reconciliation, Monthly count report, MRBR Block invoice report, Low & highvalue write off GRNI, Trial balance. Managing team along with (inspiring team environment with an open communication culture, delegating task and set deadlines, overseeing day-to-day production, motivating the team members & discovering if training needs and provide coaching) Processing PO, Non PO & Cheque request invoice with the checking of 3 way/ 2 way match & GL Coding, Cost center with DOA approval.Prioritize processing of urgent, critical & ageing invoices. Processing freight and utilities invoices on urgent basis. Auditing and quality check of processed invoices by another team member.Taking client calls on a daily and weekly basis.Establishing a service management framework by implementing service level agreement (SLAs) at crucial touch points.Built strong relationships with customers through positive attitude and attentive response. Handling Customer support queries related to invoice and perform and resolve those issues using with Service NowTaking care of Outlook mailbox and generic mailbox request and assisting client urgentlyPreparing daily productivity dashboard & published to client and internal business management.Preparing multiple Ad-hoc reporting for internal and Audit control. Arrangement of monthly & quarterly internal Audit Ensuring timely quality check are done and errors rectified before payment got authorised.Work with Vendor Management (VMD) team related issue.

Education

• Jaipur National University

  MBA

  2014 — 2016

Skills

• Marketing
• Team Management
• Customer Service
• Social Media
• E-Commerce
• Social Media Marketing
• Microsoft Excel
• Business Development
• Microsoft Office
• Leadership