Manas Agarwal
- Role
- Assistant General Manager, Product at Firstmeridian Business Services Limited
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Manas Agarwal
I lead product strategy and execution across a portfolio of four B2B SaaS…
Experience
Assistant General Manager, Product
Firstmeridian Business Services Limited
Sep 2024 — Present · New Delhi, IN
Own product strategy, roadmap, and execution for four B2B SaaS products (Infield, Insight, Inventory, InTrack) across 70+ enterprise clients and DAUs. Lead a cross-functional product team of 5 (PMs, BAs, Designer) owning the full product lifecycle across all four products.Platform Modernization: Leading ground-up rebuild of a 12-year-old multi-tenant platform. Rationalized 70+ client-specific configurations into a scalable architecture. Built a pre-configured demo environment, reducing new client setup time by 50%. Shipped a self-serve data management system for enterprise clients, eliminating engineering dependency for record operations entirely.AI Analytics Integration: Drove buy-vs-build evaluation for an AI analytics layer. Selected and integrated a third-party AI engine, then led product design of a custom front-end (Insight) where CXOs query live operational data in plain language. Insight is live with 15+ enterprise clients, each paying ₹10L+ annually. Repositioned Infield + Insight as a bundled offering; data capture in Infield, visualization in Insight creating a closed-loop ecosystem and strengthening deal size and retention.GTM & Revenue Ownership: Own gross margin targets and product revenue accountability for the Infield + Insight portfolio, contributing a significant share of the business unit\'s commercial performance. Work directly with client leadership on pricing, deal strategy, and product-led upsell.Team & Cross-Functional Leadership: Partner with Engineering Head and CTO on prioritization, architecture decisions, and delivery cadence. Report to SVP Technology; monthly business highlights to Group CEO.
Skills
- Hotel Management
- Guest Service Management
- Hospitality Management
- Front Office
- Microsoft Excel
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