Manasa Tamma
Business Analyst @Humana
Signup · Get unlimited contacts
WORK HISTORY
Business Analyst @Humana
Gathered and documented business requirements through JAD sessions and stakeholder interviews for a claims processing optimization project, developing comprehensive BRDs that resulted in 15% reduction in claims denial rates. • Created user stories and functional specifications in Jira and Confluence, collaborating cross-functionally with clinical teams and IT to implement member portal enhancements that improved user satisfaction metrics. • Performed gap analysis and impact assessment for CMS regulatory changes, utilizing business process modelling in Visio to identify compliance risks and document remediation requirements. • Leveraged SQL queries and Tableau dashboards to analyze claims denial patterns, presenting data visualizations to stakeholders that directly informed process improvement initiatives. • Supported UAT activities by developing test cases and coordinating with end-users, ensuring system updates met HIPAA and CMS compliance requirements while facilitating change management for affected departments. • Participated in Agile ceremonies within a Scrum framework, serving as a liaison between technical teams and business units to refine user stories and clarify requirements for prior authorization workflow improvements. • Documented business processes using Visio with BPMN notation for enrollment procedures, conducting cost-benefit analysis of proposed solutions that led to 20% reduction in processing time and improved operational efficiency.
EDUCATION
Chaitanya Bharathi Institute Of Technology
Bachelor of Technology - BTech
ABOUT MANASA TAMMA
Business Analyst | Data-Driven Strategist | Cross-Functional Communicator With…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.