Manasa S.
SDE-II @Amazon | Computer Science Graduate at University at Buffalo
- Role
- Software Development Engineer Ii at Amazon
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Manasa S.
I’m a Software Development Engineer II (SDE2) at Amazon, currently building scalable tech solutions that enhance the customer experience. I work within the Customer Service organization, where my focus lies in designing and optimizing backend systems that power real-time, high-visibility support for millions of users. Previous work at Amazon included building scalable backend systems, supporting the 3P seller business in the India marketplace.I’m passionate about distributed systems, system design, and backend architecture.Prior to Amazon, I worked at JPMorgan Chase for 2 years as a Software Engineer, contributing to secure financial systems.
Experience
Software Development Engineer Ii
Jun 2023 — Present · Seattle, WA, US
Working within Amazon’s Customer Service organization to improve the Customer Service Associate (CSA) experience. My focus is on integrating tools and workflows that enable customer service associates to efficiently manage customer contacts.
Education
Trine University
Master's degree, Business Administration and Management, General
University at Buffalo
Master's degree, Computer Science
2021
Chaitanya Bharathi Institute Of Technology
Bachelor of Technology - BTech, Computer Science
2018
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