Manasa Subburu
Certified Salesforce Professional | Experienced in CRM, Salesforce Admin, Copado, Ownbackup | OmniStudio, LWC, Apex, REST/SOAP/Bulk APIs, QA, Dataloader, Workbench | MS in CS – University of Alabama at Birmingham.
- Role
- Salesforce Health Cloud Functional Lead at VytlOne
- Location
- Birmingham, AL, US
- LinkedIn followers
- 500 followers
Experience
Salesforce Health Cloud Functional Lead
Jan 2025 — Present · Amarillo, TX, US
Managed and configured user security through Profiles, Roles, Permission Sets, and SSO to ensure role-based access. Worked extensively on Salesforce Health Cloud, customizing with Lightning Web Components (LWC), Flows, Validation Rules, and Omni Studio to build tailored healthcare and service processes. Configured OwnBackup to automate daily Salesforce data backups and seeding of partial sandboxes for realistic UAT; monitored and managed exception logs for REST/SOAP integrations, resolving failed transactions and ensuring data integrity. Managed deployments and metadata move using Gearset and Copado, ensuring version control, error-free releases, and sustainable platform growth. Handled data imports and exports using Data Loader and other tools to perform bulk updates, uploads, and cleanups, including merging duplicate Contacts and Accounts in Production. Coordinated with Integration teams, to resolve issues with external systems (e.g, Laker) and ensured smooth data synchronization with the Salesforce Production org. Used Omni Studio tools —Omni Scripts, Integration Procedures, Data Raptors, and Flex Cards—to create dynamic, scalable solutions integrated with external sources. Implemented change-management best practices including Copado release documentation, user stories, and rollback plans. Maintained thorough project documentation, including business requirements, configuration notes, known issues, and deployment artifacts for long-term reference and team support.Skills:Salesforce Health Cloud Admin Tools · Omni Studio · LWC · Apex & SOQL · Data Import & Export · Workflow Automation · Custom Object & Field Creation · Reports & Dashboards · Profiles, Roles & Permission Sets · SSO Integration · Deployments · Sandbox Refresh & Environment Management · Process Analysis · Integration Troubleshooting · QA Testing & Documentation · Salesforce Optimization
Education
University of Alabama at Birmingham
Master of Science
2023 — 2024
Osmania University, Hyderabad
Bachelor of Technology - BTech
2018 — 2022
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