Manasa Kodali
Servicenow Technical Architect @Tata Consultancy Services
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WORK HISTORY
Servicenow Technical Architect @Tata Consultancy Services
EDUCATION
Dr.PAUL RAJ ENGINEERING COLLEGE
Bachelor of Technology, Computer Science Engineering
AMINA Institute of Technology
Master of Technology, Computer Science Engineering
ABOUT MANASA KODALI
A competent professional with 7 + years of IT experience including 4 years of extensive experience in Service-Now working with different modules such as Incident Management, Service Catalog, Problem Management, Change Management, Project Management, Event Management, Service portal. Deep functional and technical knowledge of the Service Now platform as well as experience in delivering medium to large-scale Service Now implementations. Also having strong knowledge and experience in ITSM, ITOM, ITBM applications implementation, Customization and tech support. Expertise in ServiceNow system upgrades.
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