Manas Wakharkar

About Manas Wakharkar

A certified technical communication expert with a Masters degree in Computer Management, worked with software, product, mobile app and web app development companies, having hands-on experience in testing software and mobile apps. With an overall experience of 15 years in technical documentation, currently working as a Technical Writer with Edgematics, Pune. Focus on high visibility and influence over project progress for providing incremental delivery at every stage of the projects. Extremely organized with the ability to work both as a part of a successful team and independently, demonstrating multi-tasking abilities and motivation required to meet demanding deadlines while maintaining the highest of standards. Always on the lookout for challenging new projects where I can expand my expertise and domain knowledge.Technical Documentation Specialties-User Manuals, Admin Guides, Developer Guides, Quick Start Guides-One Pager Documents, Online Help Files, Installation Guides, Configuration Guides-Product Feature Documents, Training Manuals, e-Learning, Instructional Guides-Video Scripts, Video Guides, Product Documents, Customer Facing Documents-API Documents, FAQs, Release Notes, Patch Release Notes, Messaging Guides, Release DocumentsOther Types of Writing-Marketing and Sales Collaterals and Support Documents- Sales Plays, Case Studies and Success Stories, SEO Writing, Blogs, Newsletters, Articles, Website Content, Email Announcements, Whitepapers, Website Page TitlesIndustries-Data Orchestration, GenAI, AI/ML, LLM, Data Engineering, Data Security, Cyber Security, Policy Compliance-Computer Software, IT & Services, Contact Centers-Staffing, Financial Services, Healthcare-Higher Education, Telecommunications, Aerospace, Mobility-Government, Banking and Finance, Hospitality-Commercial, Manufacturing, Mobile Apps-ChatBot training and Onboarding- Intents, Utterances, ResponsesComprehensive Skillset and Experience-Microsoft Manual of Style Guide (MSTP) for document standardization-Development of technical documents/user manuals for individual products and product suitesTechnical Writing Tools-Microsoft Office-Google Suite-Stonly-SnagIt-Adobe Captivate-MadCap Capture and MadCap Flare-Photopea-Adobe Acrobat-Visio-Adobe RoboHelp-Adobe FramemakerVideo Creation Tools-Guidde-Synthesia-LoomIssue & Project Tracking Tools-Jira, Atlassian Confluence, Monday.com, TrelloCMS-WordPressCRM-Salesforce-ZohoLMS-CoassembleCloud Technologies-AWS, AzureTeam Collaboration-Teams-Notion-Slack

Experience

1. Technical Writer

   Edgematics Group

   Feb 2024 — Present · Pune, IN

   1.Develop comprehensive technical documentation on topics including data engineering, data orchestration, Gen AI, LLM, Machine learning, data security, and data privacy. 2.Create and manage both technical and non-technical content, including user guides, installation and configuration guides, how-to guides, release notes, sales plays, case studies, SEO-optimized blogs, white papers, success stories, video content and scripts, and social media posts. 3.Website content management and monthly assets creation, such as blogs, campaign materials, email drip campaigns, eBooks, white papers, PR, FAQs, and social media snippets for platforms like Twitter, LinkedIn, and Medium.4.Proficient in tools such as SnagIt, JIRA, Confluence, WordPress, Webflow, Microsoft Office, and Canva.5.Regular collaboration with CEO, COO, Marketing Head, CTO, Product stakeholders, Sales head, and other team members for content strategy planning and development

Education

• I.M.E.R.T

  MCM, Software Testing

  2005 — 2007

• Technowrites

  Diploma in Technical Communication, Technical Documentation, User Manuals, Online Help Files, Installation Guides

  2012 — 2012

• Symbiosis College

  B Com, Marketing

  2001 — 2005

Skills

• Framemaker
• Content Writing
• Technical Writing
• Website Testing
• Creative Writing
• SEO Copywriting
• Marketing Content
• Web Content Writing
• Google Adwords
• Project Management
• Robohelp
• Blogging
• Research
• Internet Research
• Content Management
• Microsoft Office
• Visio
• Newsletters
• Research Reports
• Brds
• Snagit
• Content Creation
• Content Editing
• Facebook
• White Papers
• Team Management
• Rfp
• Proofreading
• Technical Documentation
• Content Strategy
• Alumina Stories
• Sap Blueprints
• Search Engine Optimization (SEO)