Manas Dey
Technical Project Manager - Delivery at Qentelli
- Role
- Technical Project Manager at Qentelli
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Manas Dey
Hello! I am Manas Dey, a results-driven Technical Lead/Manager with nearly 14 years of experience, including 2 years of onshore experience in the USA. My expertise lies in team leadership, application development, technical troubleshooting, and application support, where I strive to drive seamless development processes along with operational excellence and innovation. I am passionate about leading and mentoring high-performing teams to deliver exceptional technical solutions, optimize system performance, and enhance client satisfaction. My commitment to seamless application development & Support management has contributed to the continued growth and success of the organizations I have been a part of.Throughout my career, I have successfully managed multiple web application development and production support projects across various sectors. I possess strong technical skills in Java, Spring, Microservices, Hibernate, JPA, SQL and AWS, and am adept at troubleshooting complex production issues. My leadership abilities have enabled me to foster a collaborative, high-performance culture within my teams, ensuring that we consistently deliver high quality code to production, meet and exceed SLAs and KPIs while maintaining high levels of client satisfaction.Key Achievements:• Spearheading the management and oversight of a high-performing technical development/support team, ensuring the seamless execution of both technical and application development/support management services in a dynamic environment.• Supervising a large team to ensure quality code delivery to production via successful SIT/UAT testing and service delivery across 24/7 operations, providing status updates to leadership, stakeholders and managing people-related activities for direct reports.• Formulating and documenting technical solutions for business requirements and identifying technical constraints and dependencies.• Directing iterative development projects using Agile methodologies and driving adoption of best practices around coding, design, quality & performance.• Leveraging monitoring tools to track system performance, proactively identifying system anomalies, performance degradation and ensuring optimal system availability and health.• Successfully Led cross-functional teams during high-priority Severity 1 (SWAT) calls, coordinating with stakeholders to quickly address and resolve critical production issues, implementing workarounds and driving root cause analysis (RCA) to implement corrective actions to prevent incident recurrence and enhance service reliability.
Experience
Technical Project Manager
May 2025 — Present · Hyderabad, IN
Education
Jalpaiguri Government Engineering College
Bachelor of Technology - BTech, Computer Science
2007 — 2011
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