Manas Das
Head - Quality, Accreditation and Inspection [India and Middle East] / Intertek / 26+ years of experience in Quality, Product Compliance, Lab Accreditation and Regulatory Affairs
- Role
- Head - Quality, Accreditation and Inspection at Intertek
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Manas Das
Accomplished Product Certification Professional with over 26+ years of progressive…
Experience
Head - Quality, Accreditation and Inspection
Jun 2008 — Present · New Delhi, IN
Spearhead Quality and Accreditation of Laboratories of Electrical Business Lines across multiple locations.• Ensured Quality System is effectively implemented and maintained in all laboratories.• Effectively implemented requirements of ISO/IEC 17025: 2017 in all laboratories.• Increased number of accreditations from 6 to 17 in span of 5 years (NABL, BIS, TEC, ANSI, OSHA, SCC, IECEE CB Scheme, IECEx, WHO, NTRA, SASO to name a few)• Played lead role in qualification of Intertek India, New Delhi Laboratory as CBTL.• Utilized in-depth knowledge and experience of UL, CSA, ETL, BIS and IECEE CB schemes to garner new business and actively coached sales team on requirements of these certifications.• Taken immediate and appropriate decisions and actions on timely resolution of non-compliance to quality system, process, service delivery and complaints.• Performed root-cause analysis and monitored effectiveness of corrective and preventive actions taken.• Introduced report accuracy check of reports by QA team which reduced customer complaints by 92%.• Represented Intertek at various stakeholders meeting conducted by various accreditation, recognition and regulatory bodies (BIS, MeitY, TEC, NABL, WHO, MNRE, DIPP, NTRA, OSHA etc.) and discussed on day-to-day challenges faced by laboratories.• Coached and managed a team of high performing quality assurance and lab engineers which helped organization to comply with various national and international regulations. • Conducted staff appraisals, setting of objectives and supervised high performing team in achievement of KPIs.• Accreditation of Intertek, Dubai Product Certification Body for ISO/IEC 17065:2012• Increased revenue of Follow Up Inspection business from INR 2.0 Cr to INR 4.1 Cr in span of 2.5 years.• Improved Factory Inspection completion rate from 88% to 100%.
Skills
- Inspection
- Quality Management
- Marketing
- Process Improvement
- Continuous Improvement
- Electronics
- Business Development
- Customer Service
- Business Planning
- Team Building
- Testing
- Quality Assurance
- Consulting
- Product Development
- Project Management
- Manufacturing
- Iso
- Electricians
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