Manas Bhargava

About Manas Bhargava

Goldman Sachs\' Core Voice Engineer, I bring a robust skill set in VoIP technology and cloud migration, honed over 14 years. The past 3 years have been dedicated to advancing Goldman Sachs\' voice and video services, transitioning from an on-premises Cisco platform to a cloud-based environment while maintaining and enhancing the on prem environment. This role has enabled me to focus on designing deployment models, managing product lifecycles, and performing engineering reviews that ensure high-quality communication systems.My competencies include On-Prem VoIP and cloud-based UCaas, network administration, proficiency with Cisco routers, and expertise in VMware, which have been essential in managing complex, technology-driven projects. Collaborating closely with global teams, we\'ve achieved consistent product offerings and long-term solutions to production outages. My mission is to facilitate seamless communication infrastructures that are both innovative and reliable, contributing to the firm\'s success through technological excellence.

Experience

1. Core Voice Engineer

   Goldman Sachs

   Oct 2021 — Present · Menlo Park, CA, US

   Design and Implementation of VoIP technology (including Cisco,Zoom and Microsoft Teams).• Migrating Voice and Video services from On Prem Cisco Platform to Cloud based Zoom Platform.• Analyze production outage trends and recommend long-term product fixes.• Automate and develop python scripts to reduce redundant processes and monitoring.• Managing business, technology or risk-driven programs and projects across voice products to ensure they meet the firm’s requirements. Products include Carrier products, IP-PBX, Cloud-PBX, Voicemail, SBC.• Design deployment models standards, upgrade procedures and monitoring procedures for voice platforms.• Interface with global team members to provide consistent product offerings.• Perform engineering and design reviews.• Manage product lifecycles for voice platforms.• Provide escalation support and advance troubleshooting of critical issues on voice platforms.• Document the design, architecture, monitoring and support aspects of the supported platforms.• Engineer and streamline operation workflow process.• Working with sales Team on various VoIP related Products.• Requirement gathering of the VoIP environment for New, relocated, or remodeled location and suggesting various options on designing the VoIP network.• Design and Maintain Sonus and Oracle SBC products.• Involved in providing end to end VOIP services and solutions on prem and Cloud.

Education

• Jawaharlal Nehru Technological University

  Bachelor of Technology (B.Tech.)

  2006 — 2010

Skills

• Troubleshooting
• Switches
• Management
• Ccna Voice
• Network Administration
• Ccnp Voice
• Cisco Routers
• Servers
• Itil
• Active Directory
• Windows Server
• Ccna
• Voice Over Ip (Voip)
• Voip
• Networking