Manan Verma

About Manan Verma

Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Account Manager position. Ready to help the team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated individuals with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Experience

1. Account Manager

   Techshield Integrated Solutions

   Jan 2023 — Present · Gurugram, IN

   Built and strengthened long-lasting client relationships based on\\\\naccurate price quotes and customer-centric terms.\\\\nAddressed problems with accounting, billing, and service delivery\\\\nto maintain and enhance client satisfaction.\\\\nLiaised with marketing and sales teams to develop targeted\\\\ncampaigns.\\\\nEducated clients on new products or services to increase customer\\\\nengagement with brand.\\\\nCoordinated with internal teams to facilitate prompt delivery of\\\\nclient projects.\\\\nInformed customers of promotions to increase sales productivity\\\\nand volume.\\\\nQuoted prices, credit terms and other bid specifications.\\\\nMaintained current knowledge of evolving changes in marketplace.\\\\nStayed current on company offerings and industry trends.\\\\nNegotiated prices, terms of sales and service agreements.\\\\nMet with customers to discuss and ascertain needs, IT solutions\\\\nand close deals.\\\\nWorked with sales team to collaboratively reach targets,\\\\nconsistently meeting or exceeding personal quotas.\\\\nContributed to event marketing, sales and brand promotion.\\\\nAchieved or exceeded company-defined sales quotas.\\\\nGreeted customers and offered assistance with selecting\\\\nmerchandise, finding accessories and completing purchases.\\\\nSet and achieved company defined sales goals.\\\\nAttended monthly sales meetings and quarterly sales trainings.\\\\nMonitored service after sale and implemented quick and effective\\\\nproblem resolutions.\\\\nContributed to team objectives in fast-paced environment.\\\\nIdentified new business opportunities through cold calling,\\\\nnetworking, marketing and prospective database leads.\\\\nBuilt relationships with customers and community to promote long\\\\nterm business growth.\\\\nFielded customer complaints and facilitated negotiations, resolving\\\\nissues and reaching mutual conclusions.\\\\nSet clear sales goals to identify activities and behaviors to advance sales process and close deals.\\\\nMonitored and analyzed customer feedback to identify\\\\nopportunities for improvement.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n