Manali Abhas Nagwekar
Engineer III-Customer Networks
- Role
- Engineer Iii - Customer Networks at Hughes
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Manali Abhas Nagwekar
Hi! I am naturally curious and motivated to continuously learn and work with new technologies, particularly in satellite communications, network operations, and system monitoring. I enjoy solving complex technical problems and growing as an engineer through hands-on experience and collaboration.
Experience
Engineer Iii - Customer Networks
Aug 2024 — Present
Troubleshooted complex RF and VSAT issues affecting uplink and downlink performance, including signal quality, power levels and VSAT behaviour• Served as the primary technical point of contact for customers, addressing queries related to system setup, operations and functionality• Proactively enhanced monitoring and performance troubleshooting by designing and implementing Zabbix 7.0 templates, HTTP-agent based dependent items, and dashboards using VSAT and system APIs as operational needs emerged• Performed in-depth log analysis across network and application components, reconstructing incident timelines and identifying root causes to drive faster and accurate resolutions• Identified and resolved system issues by reviewing logs, collaborating with development teams, and escalating defects when fixes or enhancements were required• Provided customers with operational guidance and best practices for system setup, to ensure stable and compliant usage
Education
DBC Department of Management & Finance
Bachelor of Engineering, Electronics and Telecommunications Engineering
2014 — 2018
South Indian Education Societys College of Arts Science and Commerce Sion West Mumbai 400 022
Higher secondary certificate, Science
2012 — 2014
University of Maryland
Master's degree, Telecommunications Engineering
2019 — 2021
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