Manali P.

Experience

1. Human Resources Executive

   Rebel Foods

   Nov 2024 — Present · Mumbai, IN

   Enhanced employee experience by managing the chatbot backend and resolving HR queries (salary, F&F, PF, ESIC, mediclaim), consistently achieving a 4.5/5 agent rating. Improved payroll accuracy by resolving attendance discrepancies and post-payroll salary grievances, ensuring timely and correct employee compensation. Drove contract compliance for NAPS employees by leading CN generation, delivering a 150% increase in CN%(Jan 2026 vs. Apr 2025). Ensured statutory and internal compliance through the timely issuance of offer letters, experience letters, and monthly promotion letters. Strengthened hiring outcomes by supporting high-volume December recruitment via mobile campaigns and chatbot sourcing, successfully closing 5 PAN-India roles. Studied with senior staff to develop deep understanding of team processes and full operational activities. Learned pre-onboarding and post-onboarding formalities and documentation. Employee grievance. Attendance and leave management. Preparation of letters: Appointment, Contract, Addendum, Appraisal, Relieving, and Experience letter. Responsible for sending the required data to finance to process the payroll of new joiners. HRMS Portal - Keka. Human Resources Operations. Structured E-files in Shared drive. Supported with completion of the E-files. Friendly, positive attitude.

Education

• DG Ruparel College of Arts, Science and Commerce

  Bachelor of Arts - BA, Psychology and Philosophy

• Mithibai College

  Master of Arts, PSYCHOLOGY

• DG Ruparel College of Arts, Science and Commerce

  Bachelor of Arts, PSYCHOLOGY

• Mithibai College of Arts Chauhan Institute of Science and A.J. College of Commerce and Economics

  Master of Arts - MA, Industrial and Organizational Psychology

• DY Patil University

  Master of Business Administration, Human Resources Management/Personnel Administration, General