Manal N.

About Manal N.

I am a healthcare operations executive with experience owning P&L accountability, setting and tracking KPIs, and leading performance across the full employee lifecycle. Beyond internal operations, I’ve worked directly with clients and partners—including government agencies, health systems, and federal entities—managing high-value contracts and ensuring measurable ROI.With oversight of multi-million-dollar budgets, I’ve expanded programming into new locations, launched innovative care delivery models, and strengthened financial performance by identifying and recovering significant missed revenue through accountability systems. My leadership style blends financial discipline, data-driven decision-making, and people-centered culture building, ensuring sustainable growth and client satisfaction.Key strengths include:P&L & Financial Ownership: Directing budgets, forecasting, and driving profitabilityKPI-Driven Leadership: Designing dashboards and accountability systems for measurable resultsFull Employee Lifecycle: Hiring, onboarding, training, and retaining high-performing teamsClient & Partner Relations: Managing contracts, government partnerships, and client-facing growth initiativesStrategic Expansion: Expanding programming to new locations, optimizing operations, and implementing new services

Experience

1. Director of Operations

   SOL Mental Health

   Jan 2026 — Present

   Oversee multi-site operations across the DMV market for a growing mental health practice, partnering closely with executive and clinical leadership to build scalable systems, develop strong teams, and ensure high-quality care delivery. Lead day-to-day practice operations, performance management, and process optimization while supporting provider recruitment, onboarding, and new practice growth in an early-stage, mission-driven organization.

Education

• University of North Carolina at Charlotte

  Master of Business Administration - MBA

• University of North Carolina at Charlotte

  Master of Health Administration - MHA