Michael Aguirre

Senior Manager, Partner GTM Operations at Docusign with expertise in global operations and transformative impact

Role
Senior Manager, Partner Gtm Operations at Docusign
Location
Fort Lauderdale, FL, US
LinkedIn followers
500 followers

About Michael Aguirre

Experienced Operational Transformation professional with experience in Process Management, Project Management and Program Management.

Experience

  1. Senior Manager, Partner Gtm Operations

    Docusign

    Apr 2024 — Present · Weston, FL, US

    2025: Impact & InitiativesPioneered the intersection of AI and Operational Efficiency to build a self-sustaining ecosystem of automation and high-velocity sales.R&D & Automation: The DocuSign Renewal BotBuilt the first iteration of the DocuSign Renewal Bot and supported global enablement for renewal management teams.Velocity: Slashed average quote time by 96%(15 mins to 36 seconds).Reliability: Maintained 100% system uptime.Efficiency: 4-day pilot reclaimed 33 hours of admin work.“Wizard of Ops” PDO Gamification ProgramLaunched a high-impact initiative to drive behavioral change and pipeline growth:Metrics: 1,121 opportunities created, 2,752 quotes, and 112 Closed Won NT deals.Performance: Boosted win rates to 45%(vs. 30% baseline) and accelerated the cycle to 21 days (vs. 57 prior).Revenue: Secured 79 IAM deals closed.Global Strategy & EnablementDAI: Led a large-scale automation research initiative to overhaul quoting and partner workflows.Cloud Ops: Supported Azure operationalization (MPO/REO) and Workspan Microsoft integration.Enablement: Produced AI-assisted video training resulting in a 39% increase in Opp creation, 28% in quotes, and 57% in no-touch processing.Leadership & EngagementGrowth: Mentored and secured promotions for 2 team members.Culture: Achieved a 100 eSat score (+27 vs. company avg) and 100% favorability in GLINT leadership metrics.2024: Scaling Global OperationsFocused on building the architecture for a world-class global resell business.Team Building: Scaled a 10-member Global Deal Ops team across 3 countries. Achieved a 14% higher win rate and processed deals 24 days faster.Governance: Implemented robust conflict check and opportunity governance mechanisms.Project Management: Synthesized complex stakeholder data to execute transformative global projects on time and within success criteria.Talent Lifecycle: Managed end-to-end hiring/offboarding in partnership with HR and TA.

Education

  • University of Arkansas

    Bachelor of Arts (B.A.)

    2005 — 2009

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Michael Aguirre — Senior Manager, Partner Gtm Operations at Docusign in Fort Lauderdale, FL, US | Unifers