Malik A.

Senior IT Business Systems Analyst Solution Architect Federal Healthcare @TriWest Healthcare Alliance

Houston, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2024 — Present

Senior IT Business Systems Analyst Solution Architect Federal Healthcare @TriWest Healthcare Alliance

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Federal healthcare digital transformation leader architecting enterprise solutions for Military Health System serving beneficiaries across 15 DoD facilities.→ PROGRAM & BUDGET MANAGEMENTDeveloped transformation roadmaps translating federal healthcare requirements into target-state system specifications. Managed vendor/platform assessments against 150+ requirements, delivering evaluation reports supporting $15M federal procurement decisions.→ SOLUTION ARCHITECTURE & DESIGNArchitected ServiceNow ITOM configuration reducing Mean Time to Repair 25% through automated incident response workflows. Designed HIPAA-compliant, FedRAMP-aligned technical architectures.→ STAKEHOLDER & CHANGE MANAGEMENT Managed cross-functional stakeholder relationships including government and military personnel; navigated ambiguity in complex federal requirements. Achieved 98% compliance to DoD security protocols.→ REGULATORY & COMPLIANCE LEADERSHIPEnsured HIPAA, FedRAMP, and DoD security compliance across all solution designs. Managed audit preparation and risk mitigation strategies.KEYWORDS: Federal Consulting • Healthcare IT • DoD • Military Health • Solution Architecture • Digital Transformation • ServiceNow • Stakeholder Management • HIPAA • FedRAMP • Procurement • Vendor Management • Change Management • Program Management

EDUCATION

N/A

Western Governors University

Information Management , Management Information Systems and Services

2014 — 2016

Montgomery College

Associate of Arts and Sciences - AAS, Associate of Art

SKILLS

Public RelationsGraphic DesignMusicIndesignFilm PhotographySocial MediaDigital MediaFacebookIllustratorManagementNonprofitsDesign ProductionPublic SpeakingOnline MarketingWeb DesignVideo ProductionBloggingLeadershipSocial NetworkingAdvertisingAdobe Creative SuiteCustomer ServicePhotographyEditingPhotoshopStylingEvent PlanningSocial Media MarketingPowerpointCreative DirectionMicrosoft OfficeSalesEmail MarketingMicrosoft WordFashionEvent ManagementAdobe Photoshop

ABOUT MALIK A.

ERP Program Director | Digital Transformation & M&A Integration | Delivering $100M+ Business ValueI help Fortune 500 companies and federal agencies unlock business value from complex ERP transformationstranslating C-suite strategy into technical execution while managing P&L, stakeholder ecosystems, and organizational change.CORE COMPETENCIES → ERP PROGRAM & P&L MANAGEMENTDirected $21B M&A technology integration (7-Eleven/Speedway), the largest convenience retail transaction in history. Led 50+ person PMO, managed $XM program budget, delivered 25% post-merger synergy through strategic system consolidation and operating model redesign. SOLUTION ARCHITECTURE & DIGITAL STRATEGY Developed enterprise transformation roadmaps, cloud migration strategies, and target-state architectures. Migrated 22 mission-critical APIs to microservices (AWS EKS), improving system resiliency 55%. Evaluated 350+ applications for consolidation. BUSINESS VALUE CREATION & OPERATING MODEL DESIGNQuantified value cases for $15M+ technology investments. Restructured ERP processes across merged entities, achieving 35% operational efficiency gains and $40M+ efficiency targets. Zero critical audit findings, 99.3% system availability. STAKEHOLDER & CHANGE LEADERSHIPManaged C-level relationships across federal, military, financial services, and retail sectors. Navigated complex regulatory environments (SEC, SOX, HIPAA, DoD). Implemented change management strategies achieving 99%+ user adoption.INDUSTRY EXPERTISE:Healthcare (DoD/Military Health • TriWest)| Financial Services (Charles Schwab • Fiserv • Fifth Third Bank)| Retail/Petroleum (7-Eleven • Speedway)| Federal ContractingTECHNOLOGY ECOSYSTEM:SAP ECC/S4HANA/BW/GTS/SRM • Oracle Financials • Dynamics 365 CRM/ERP • Salesforce • ServiceNow • Workday • AWS • Azure • Microservices • AI/ML • DevOps • CI/CDVALUE CREATION METRICS:$21B M&A Integration |$40M+ Efficiency Gains | 350+ Systems Evaluated | 25% Synergy Realization | 99.3% Uptime | Zero Critical Findings | 1.5M+ Daily Users SupportedCurrently seeking Management Consulting opportunities with McKinsey, BCG, Bain, Deloitte, Accenture, or equivalent firmswhere I can apply enterprise solutions expertise to help clients navigate digital transformation, M&A integration, and operating model redesign at scale.#ERP #DigitalTransformation #ManagementConsulting #MAIntegration #SAP #Oracle #HealthcareIT #FinServ #FederalContracting #ProgramManagement #SolutionArchitecture #OperatingModel #ValueCreation #PEGA #Productmanagement #HIPPA #TechnicialProduct

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