Mamta Patel

About Mamta Patel

I’m a transformational healthcare executive with 27+ years of experience leading…

Experience

1. Vice President Operations

   UChicago Medicine

   Jul 2022 — Present · Chicago, IL, US

   Led enterprise-wide laboratory operations spanning 400+ FTEs, managing over 7M annual tests and supporting $1.8B in system-wide revenue. Directed financial, operational, and strategic transformation initiatives across core, specialty, and outreach laboratories to enhance quality, efficiency, and scalability.Key Achievements:Built enterprise infrastructure: Partnered with C-suite leaders to design and construct a new off-site core laboratory, securing executive approval through comprehensive ROI modeling, financial planning, and operational integration strategy.Strengthened financial performance: Implemented a laboratory revenue cycle enhancement plan improving coding accuracy, denial prevention, and payer contract optimization—significantly increasing net collections and reducing write-offs.Delivered $25M+ in cost savings: Achieved measurable savings through contract renegotiations, vendor consolidation, workflow automation, and test utilization management, ensuring sustainable operational efficiency.Expanded access and capacity: Directed planning and activation of rapid response labs, oncology infusion clearance labs, outpatient clinics, and PSCs, overseeing test menu design, instrumentation, staffing models, and regulatory readiness.Institutionalized operational excellence: Deployed visual management systems, MDI boards, and KPI dashboards that fostered daily accountability, leadership engagement, and data-driven decision-making.Drove financial stewardship: Oversaw $85M in lab-related expenses, aligning spending with strategic objectives and enterprise-wide fiscal priorities.Pioneered innovation and AI integration: Advanced AI-driven analytics, digital pathology pilots, and NGS-based genomic services, expanding precision medicine capabilities and positioning the organization as a leader in diagnostic innovation.

Skills

• Healthcare Information Technology
• Quality Management
• Microsoft Office
• Management
• Team Building
• Project Management
• Population Health
• Business Analysis
• Presentations
• Technology Integration
• Financial Analysis
• Research
• Process Improvement
• Cost Reduction
• Influential Communicator
• Healthcare Information Technology (Hit)
• Contract Negotiation
• Continuous Improvement
• Patient Satisfaction
• Accountability
• Physician Relations
• Employee Engagement
• Microsoft Word
• Turn Around Management
• Business Process Improvement
• Cross-Functional Team Leadership
• Operational Excellence
• Strategic Planning
• Data Analysis
• Powerpoint
• Microsoft Excel
• Minitab