Mehernosh Amroli
- Role
- Manager, Servicenow Grc Irm Technology Risk Management at Deloitte
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Mehernosh Amroli
A highly motivated professional with over 20 years of experience in various industries…
Experience
Manager, Servicenow Grc Irm Technology Risk Management
Feb 2022 — Present
Conduct Design sessions to gain insights into end user and user requirements • Work with stakeholders and Development team to define and document requirements and drive consensus on scope, design & implementation decisions • Performing requirements analysis • Evaluate and recommend new features for usage in ServiceNow IRM/GRC module • Evaluate business processes, anticipating requirements, uncovering areas for improvement, develop and implement solutions • Creating…
Education
University of Notre Dame
Certificate in Executive Leadership, Organizational Leadership
2013 — 2013
California State University, Northridge
Bachelor, Computer Science
1994 — 2004
California State University, Northridge
GCBA, Business Administration and Management, General
2013 — 2013
California State University, Northridge
Master of Business Administration (MBA), Organizational Behavior & Leadership
2014 — 2015
Skills
- Servicenow
- Project Management
- Customer Escalation Management
- Service Delivery
- Microsoft Excel
- Data Analysis
- Powerpoint
- Servers
- Server Administration
- Critical Success Factors
- Self Starter
- Business Strategy
- Software Documentation
- Customer Service
- Help Desk Institute
- Technical Support
- Executive Reporting
- Performance Management
- Team Leadership
- Process Improvement
- Key Performance Indicators
- Sql
- Itil
- Support Center
- Quality Assurance
- Certified Scrum Master Csm
- Windows 7
- Strategic Planning
- Business Analysis
- User Experience
- Active Directory
- Networking
- Troubleshooting
- Leadership
- Ms Excel Pivot Tables
- Organizational Development
- Customer Relationship Management (Crm)
- Organizational Design
- Business Process Improvement
- Self-Motivated Team Player/Builder
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