Manoj Kumar M.

About Manoj Kumar M.

Atlassian Tools Expert, hands-on experience in administering, customizing, and maintaining major Atlassian Products—Jira, Confluence, Bamboo, Fisheye/Crucible, Crowd, Bamboo, Bitbucket, Slack, Trello, Jira Service Management, and Jira Product Discovery on on-premises and cloud platforms. Led successful Atlassian Installation, Configuration, Automation & upgrade; built custom solutions, plugins, and automation rules to address specific process needs; and facilitated integrations between Atlassian products and other systems using APIs, Webhooks, and middleware for a superior end-user experience Key Driver to Digital Transformation: Partnering with BU Leaders & IT Stakeholders to establish a Solutions Strategy & Atlassian Implementation Roadmap, identifying Process Gaps, and recommending Relevant Atlassian Tools / Next-Gen Technologies that help organizations achieve process automation, system efficiency, streamlined workflow, cost, time & resource savings Result-oriented Leader: Skilled in end-to-end Project Lifecycle Management from scoping, SOWs, resource/planning, scheduling, progress tracking/reporting to completion within defined time, budget, SLA & QA norms. Overcame complex challenges using strong analytical, problem-solving, and negotiation skills Collaborative Team Player: Effectively collaborating with cross-functional teams, driving Disaster Recovery (DR) and Business Continuity Plans (BCP), Agile-Scrum Methodologies, troubleshooting issues, providing end-users training and support on Atlassian tools, for optimum performance, reliability, security, compliance, maximum uptime, 365x24x7 Computing Environment, and faster releases NOTABLE ACCOMPLISHMENTS Worked on Portfolio Plugin to develop a roadmap by organizing existing Jira Software Projects, configuring Portfolio for Jira, and creating Plans Successfully Migrated On-prem Jira & Confluence to Atlassian Cloud and developed and delivered the 3rd Party Integration with Jira Cloud Developed many Scripts to clean the Jira Instance, reducing costs, and supporting multiple Complex Automations in Jira Cloud Promoted to senior positions and awarded 3 times with the Start Performance of the Year Award in FY - 2020, 2022, and 2025 Developed comprehensive Metrics Dashboards & Advanced Filters in JIRA to deliver operational and performance metrics, providing valuable data-driven insights to end-users and business leadership in crucial decision-making

Experience

1. Principal Consultant

   Aristocrat Gaming

   Jan 2023 — Present · Noida, IN

   Presently leading a 5-member team of Perforce / SVN / Atlassian /Github Admins, additionally performing the role of a Delivery Manager, handling end-to-end delivery responsibilities that include stakeholder/vendor management, timely & high-quality deliverables Successfully delivered Multiple Projects independently as a Project Manager, like: Jira On-Prem Migration to Atlassian Cloud:o Cost-Optimization Summary that includes (Plugins Usage, Projects Active Vs Non-Active, etc.)o Oversaw Resource Allocation & Budgets, developed and implemented Global Support Plano Worked with stakeholders to understand their needs, gather requirements, and ensure JIRA effectively supports their workflowso Prepared Pre & Post Migration Plan in collaboration with Atlassian Consultant and Internal Admin Team Perforce Hardware Refresh:o Worked with Global Stakeholders to understand their pain areas and document the sameo Coordinated with Perforce Vendor to thoroughly evaluate the current Perforce Architecture and document the best practiceso Interacted with the Internal Perforce Support Team to understand their challengeso Developed Perforce Upgrade Business Case & Solution Gate Exit Documento Prepared the UAT Test Cases in collaboration with Perforce Vendor and Internal Perforce Admins Led & mentored team members; oversaw their hiring, performance appraisals, career growth, succession planning, and training, empowering people to deliver their best and contribute to project goals Enabled Migrations from On-premise to Cloud Platforms. Revamped existing applications into Cloud-Native Applications, along with Containers, MicroServices, Kubernetes & API Management, for a scalable & highly-available Cloud environment Drove Disaster Recovery (DR) & Business Continuity Plans (BCP), ensuring scheduled/unscheduled backups to protect critical data, safeguard organisations from any risks, cyber threats, and data breaches

Education

• GBTU

  Graduate

Skills

• Apache
• Linux
• Jira
• Crm
• Dns
• Tcp/Ip
• Testing
• Ip
• Troubleshooting
• Shell Scripting
• Incident Management
• Unix
• Operating Systems
• Tomcat
• Team Management
• People Management
• Rhce
• Process Transitioning
• User Administration