Mamata Chowdhury
Global Champion || Customer Experience ||Transform Customer complaints to compliments|| Customer centric operational excellence specialist || Business critical operations || Diversity & Inclusion Ambassador
- Role
- Technical Support Engineer at Microsoft
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Mamata Chowdhury
Operational Excellence Leader with 15+ years of experience in the rapidly evolving Storage Industry, specializing in SAN, NAS, Unified Storage Appliances including Symmetrix, VMAX, HP 3PAR, Pillar, and ZFS Storage Appliance (ZFSSA). Renowned for resolving complex technical issues with precision and ensuring seamless continuity for business-critical operations. Awarded as a Global Champion for delivering exceptional customer support and managing high-impact escalations with efficiency and empathy. Proven expertise in replication, backup, disaster recovery, and networking, combined with a strong customer-centric approach that consistently transforms challenges into success stories.
Experience
Technical Support Engineer
Sep 2025 — Present · IN
Education
National College
BCA, Computers
2005 — 2008
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