Mamandur Praneeth
Incident Manager at Accenture with expertise in IT operations
- Role
- Incident Manager at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Mamandur Praneeth
Empowering businesses through proactive incident management and SLA excellence. As a Senior Analyst at Accenture, I orchestrate cross-functional teams to resolve critical issues swiftly, craft insightful reports for stakeholders, and leverage data trends to optimize service delivery. My focus is on optimizing IT infrastructure operations through customer-centric approaches.As a B.Tech graduate, I drive continuous improvement, operational efficiency, and alignment with organizational goals by fostering collaboration across technical teams. Let\'s connect and explore how we can drive operational excellence together!
Experience
Incident Manager
Apr 2020 — Present · IN
Incident Management is purely into Reactive Support Management for the client\'s B2B operations leading to alignment and coordination of multiple support teams to ensure smooth de-escalation of situations while providing support during business-critical situations and perform data trend analysis.
Education
Nagarjuna High School, Kadapa
Bachelor of Technology - BTech, Electrical and Electronics Engineering
2016 — 2017
Chadalawada Ramanamma Engineering College , Tirupati
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering
2013 — 2017
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