Michael Aman
Senior Success Manager - Global Strategic Accounts @Sprinklr
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WORK HISTORY
Senior Success Manager - Global Strategic Accounts @Sprinklr
Driving enterprise-level client success and revenue growth through strategic partnership, customer advocacy, and data-driven insights. Passionate about fostering long-term relationships with multinational organizations to maximize ROI, reduce churn, and align solutions with evolving business goals.
EDUCATION
IU International University of Applied Sciences
Bachelor of Arts (B.A.), Business Management
KEDGE Business School
International Business Seminar: Digital China @ Jiao Tong University, Shanghai
Bosch Telecom GmbH
Commercial Apprenticeship, Kommunikationselektroniker (Telekommunikation)
Frankfurt School of Finance & Management
MBA, Executive Master of Business Administration (EMBA)
Bentley University
Technology Management and Innovation
BMI Executive Institute
Digital Startup Ecosystem
SKILLS
ABOUT MICHAEL AMAN
CXM Success Manager with 10+ years of experience engaging with large international enterprises. Centering the human aspect leads to my successful, sustainable, and trusted business relationships. Enthusiastic about creating positive and valued Customer Experience Management. I understand Digital Transformation as an opportunity to serve human beings to improve their life and AI as the fourth industrial revolution. With in-depth expertise in Contact Center as a Service (CCaaS) and Customer Relationship Management (CRM), I help enterprises achieve successful digital transformations and improve customer and employee experiences.My goal is to not only meet expectations but exceed them and continuously build long-term partnerships.
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