Malwina Gaj

About Malwina Gaj

I’m an experienced Account Manager at Vicinity Energy, working with commercial customers in Boston and Cambridge to deliver sustainable, steam-based energy solutions for heating and cooling. Vicinity operates North America’s largest district energy systems and is the first in the U.S. to provide carbon-free eSteam™ - supporting real progress toward net-zero goals.Before relocating to the U.S. in 2024, I spent over 16 years at EDF Energy in the UK, developing deep expertise in B2B account management, commercial negotiations, and infrastructure coordination. I’ve managed multi-million-pound customer portfolios, led successful contract renewals, and improved service delivery processes to better meet client needs.Originally from Poland, I’ve built my career across three countries - shaped by adaptability, customer focus, and a strong commitment to sustainable energy. I’m passionate about helping organizations align their energy strategies with a cleaner future and proud to contribute to Vicinity’s mission to decarbonize cities and communities.Let’s connect and explore how we can shape the future of sustainable energy together!

Experience

1. Account Manager

   Vicinity Energy

   Jan 2025 — Present · Boston, MA, US

   Managing and growing a portfolio of existing district energy customer accounts, focusing on providing exceptional service and maintaining long-term client satisfaction.• Developing a deep understanding of Vicinity Energy’s products and services, enabling me to execute value-based selling and tailor solutions that addressed customers’ specific energy and utility challenges.• Working with the regional sales team to drive new business opportunities, identifying prospects on or near Vicinity’s pipe infrastructure and engaging with them at executive and operational levels.

Education

• College of Exeter

  English

• College of M. Sklodowska - Curie, Zlotow Poland

  Mathematics and Computer Science