Malu Jane Freites
Director Strategic Insights @Scotiabank
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WORK HISTORY
Director Strategic Insights @Scotiabank
Toronto, ON, CA
Established and led Model Validation Hub in Colombia, managing the entire product lifecycle while coordinating across engineering, real estate, and HR teamsDesigned strategic roadmaps for Model Risk Management, optimizing processes and improving regulatory complianceDeveloped comprehensive business plans incorporating risk analysis, technology readiness, and BCP to meet organizational objectives
EDUCATION
Smith School of Business at Queen's University
Master of Management in Artificial Intelligence, Artificial Intelligence
Universidad Central de Venezuela
Bachelor's degree, Computer Science
Universidad Central de Venezuela
Computer Science, Computer Software Engineering
SKILLS
ABOUT MALU JANE FREITES
Hello! I’m a results-driven and impact-focused leader with 10+ years of experience driving strategic transformation, data product innovation, and operational excellence across global organizations.I specialize in bridging the gap between data, technology, and business strategy to deliver measurable outcomes. My work has spanned building AI-enabled insights platforms, launching new data functions from scratch, and leading cross-functional teams through complex transformations.Throughout my career, I’ve been recognized for:Leading transformational initiatives that align analytics, operations, and strategic goals.Building partnerships and driving business growth through data, analytics, and AI.Designing and executing scalable processes that mitigate risk and enhance decision-making.Coaching and empowering high-performing teams to deliver with purpose and clarity.Enhancing customer and stakeholder satisfaction through operational and quality improvements.Planning long-term strategic direction through research, insight, and disciplined execution.I\'m passionate about using data to create meaningful impact—and about creating environments where innovation, clarity, and collaboration thrive.
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