Malmi Dilanka Wellakkage

Office Administrator(Operations and Regulatory Assistant) @Acme Pharma Ltd

Welwyn Garden City, GB

Support internal processes (including warehouse) by coordinating meetings, organizing documents, and assisting in project management.• Handled various day-to-day admin responsibilities to maintain smooth business operations.• Monitor and restock supplies in the office areas, reception, warehouse, restroom, and kitchen• Assist in monitoring warehouse operations area for any defaults such as temperature deviations and resolving any issues that may arise in a timely manner.• Ensure compliance with regulatory standards is always met, including Good Distribution Practice (GDP) and other industry-specific guidelines.• Support the regulatory and management team by executing the bona fide process for new and existing customers and suppliers. Familiarize yourself with the applicable SOPs and offer suggestions for improvement if needed. Ensure accurate and timely filing of documents• Help maintain and update procedural documentation related to operations and compliance activities• Immediately inform the line manager of any problems arising in the course of the work• Oversaw daily office operations; ensured seamless coordination amongst staff members• Answered phone calls and responded to emails from clients.• Demonstrated respect, friendliness and willingness to help wherever needed.