Mallory Morgan
UX Strategic Designer | Healthcare Systems
- Role
- Patient Financial Advocate at Ideal Option
- Location
- Spokane Valley, WA, US
- LinkedIn followers
- 500 followers
About Mallory Morgan
UX Strategic Design | Girl Mom of Two | Avid Gamer With over 10 years of…
Experience
Patient Financial Advocate
Oct 2022 — Present
I advocate for patients undergoing addiction treatment and recovery by working closely with upper management to provide User Research according to feedback from patients, medical staff, and Patient Care Teams. Based on this data, I design and present improved processes and strategies to ensure an optimal experience for our patients, medical staff, and team members. I also work extensively in patient accounts to ensure accuracy in billing and insurance payments.
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